You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

MLondon's avatar
MLondon
Helpful | Level 5
7 years ago

Dropbox for iOS giving “No internet connection” error message

Hi, I'm running the latest version of the Dropbox iOS on my iPad with iOS 11.4.1 My iPad is connected to the internet and I have zero problems with other apps. However the Dropbox app tell me I...
Error Messages
Mobile
Third Party Integrations
  • tmhlee's avatar
    tmhlee
    7 years ago

    Just to clarify, I don't mean to turn on Cellular Data, but the application specific setting. Similar to below, just check that Dropbox also have app-specific data acces.

    But I'm sure the dropbox support staff will be able to help you out.

    Cheers, 

LBC's avatar
LBC
New member | Level 2

I am using only wifi, not cellular on both my iPhone and my iPad. Permissions for cellular is not the issue.

 

Is there an analogous setting for allowing Dropbox access on wifi?

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Thanks for getting back to me, LBC. 

 

At this point, could you have a look at our Support page and check to see your options to contacting our team?

  • kj wong's avatar
    kj wong
    Explorer | Level 3
    5 years ago

    I also have similar issues and I have wifi-only ipad so the cellular solution does not work for me. This is a screenshot of the error:

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!