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Forum Discussion
chzz
3 years agoExplorer | Level 3
Decrypt Sookasa Files
Does anyone have the tool that can decrypt Sookasa files?
A long time ago, I had a Sookasa account integrated with Dropbox. During that time, a folder was accidentally deleted in an unrecoverab...
Mark
Super User II
hjwebb - you need to contact the people who gave you this software in the first place. Dropbox themselves have no idea who/what people do with files due to how they are encrypted.
hjwebb
3 years agoHelpful | Level 5
Dear Super User Mark
This is downloaded from the Sookasa website: “Customer trust is our highest priority, and we are dedicated to providing leading security solutions to our customers as part of our Partner Network. Sookasa is one of these Premier Partners, and its seamless DLP and encryption tools help further our goal of marrying best-in-class security and ease of use for our customers.”— Patrick Heim, Head of Trust & Security for Dropbox
So,,,,your response of "Dropbox themselves have no idea who/what people do with files due to how they are encrypted. " is actually an uninformed ,snide cast-off of a legitimate inquiry / problem. Go back to your romance novel.
Is there anyone else out there from corporate Dropbox ?????
- Rich3 years agoSuper User II
hjwebb wrote:
... your response ... is actually an uninformed ,snide cast-off of a legitimate inquiry / problem. Go back to your romance novel.
Actually, Mark's response is correct. Sookasa is not a Dropbox product. It was owned by Barracuda. It may have had integration with Dropbox, but Dropbox didn't (and doesn't) provide support for the product. You need to contact Barracuda.
- Vertebra2 years agoNew member | Level 2
Actually, Mark is the one that is correct. From Dropbox's own page "Sookasa, a Dropbox Premier Partner". That is what made your service HIPAA compliant and usable by Medical Providers. Every time Dropbox made a change to it's coding Sookasa would put out a notice that they are working with Dropbox to get access back to files. The last time I checked Dropbox was not open sourced. https://www.dropbox.com/en_GB/app-integrations/sookasa
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