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Forum Discussion
AST2
7 months agoHelpful | Level 6
Connection with Epson Printer just randomly stopped
Hi All,
Just out of nowhere when we scan from our epson printers (we have two) it no longer writes to drop box. See error message email below;
I have already carried out the fo...
- 7 months ago
It seems that Epson fixed the issue on their end:
- Scan to Cloud disaster recovery notice (Wednesday, May 8th, 2024 11:00 (UTC))
Thank you for using our products regularly.
We apologize for any inconvenience caused to our users.
An issue occurred that made Dropbox unavailable during the following times.- From May 1st, 2024 04:00 to May 8th, 11:00 (UTC)
- Scan to Cloud disaster recovery notice (Wednesday, May 8th, 2024 11:00 (UTC))
Josh L.20
Collaborator | Level 10
Adding myself to the list.
I removed/re-added Dropbox (on both sides - EPSON and Dropbox).
I connected OneDrive to EPSON - which works.
And added Google Drive to EPSON - which works.
If this can't be sorted, I'm dropping my corporate and personal Dropbox accounts. This is bs.
torero
7 months agoHelpful | Level 6
If I may, what is BS is the way Dropbox is responding to the matter. In my case they keep saying not their problem. No question, no research. Dumping the problem on users.
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