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Forum Discussion
AST2
8 months agoHelpful | Level 6
Connection with Epson Printer just randomly stopped
Hi All,
Just out of nowhere when we scan from our epson printers (we have two) it no longer writes to drop box. See error message email below;
I have already carried out the fo...
- 8 months ago
It seems that Epson fixed the issue on their end:
- Scan to Cloud disaster recovery notice (Wednesday, May 8th, 2024 11:00 (UTC))
Thank you for using our products regularly.
We apologize for any inconvenience caused to our users.
An issue occurred that made Dropbox unavailable during the following times.- From May 1st, 2024 04:00 to May 8th, 11:00 (UTC)
- Scan to Cloud disaster recovery notice (Wednesday, May 8th, 2024 11:00 (UTC))
EddiePFL
New member | Level 2
Just adding to this list. I'm having the same problem as everyone else. Worked fine on 4/30, but stopped working on 5/1. I'm having no problem scanning/connecting to Google Drive. Tried everything that others have mentioned. Dropbox support said that it's not their problem. I spent an hour with Epson support, who took their time and tried everything, but concluded that it's an issue with Dropbox. Went back to Dropbox support, and they again told me that it's not a Dropbox problem. It's extremely frustrating.
Sebastian Wittig
8 months agoHelpful | Level 5
I am having the same issue since May. Worked fine for years. Recreated everything but same issue.
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