You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

just_asking's avatar
just_asking
Helpful | Level 5
2 years ago

Canva upload from Dropbox not editable

I must have saved my edited social media files in Dropbox via my Canva link. When I uploaded it to EDIT and make changes, it could only upload as IMAGES and could not be edited. HELP please. I need t...
  • just_asking's avatar
    just_asking
    2 years ago

    Thank you Mark for taking time to respond. When retrieving the file from Dropbox back to Canva, it is not editable as you rightfully said. MEANING in future I will keep the designs I need to re-edit on Canva and not save to DROPBOX 😉 

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!