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Forum Discussion
roba1702
6 years agoHelpful | Level 5
Can't open msg files from iPhone
.msg documents can not be read via Dropbox from Iphone,. If I send the .msg document by email, my iphone can read it. Dropbox should be able to recognize the .msg files and redirect them to the M...
Walter
Dropbox Staff
Hey there roba1702, how are you today?
From what I understand you're having an issue with (pre)viewing your .msg files on your iPhone and through our mobile app as we don't actually support this type of files.
Could you post a screenshot of the problem as well just to make sure we're on the same page and investigate further?
Thanks!
roba1702
6 years agoHelpful | Level 5
Message from Dropbox when i try to open .msg files
- Walter6 years agoDropbox Staff
Thanks for the screenshot roba1702 - much appreciated!
As this is not a file type we currently support for previewing I wanted to thank you for reaching out to us with this feature request; the ability to preview .msg files through our mobile app that is.
As we're always looking for ways to make the Dropbox experience better, I will make sure to pass your feedback along to our dev team.
If there's anything else I can help with in the meantime, please let me know.
- RaySam6 years agoNew member | Level 2
I am having the same problem....can't view msg files. Is the Dropbox team making any progress on this issue?
thanks.
Ray S.- Rich6 years agoSuper User II
RaySam wrote:
Is the Dropbox team making any progress on this issue?
Dropbox doesn't discuss ETAs or even what features they may be working on. I'd suggest you post a request, or look for an existing one, in the Share an idea section of the forums.
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