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Forum Discussion
Cannot open Google Sheet document on the Dropbox website
Hello all -
I have a Google Sheet that i created several months ago. I have been using it (updates) several times a week. Today, I am no longer able to open the google sheet. I keep being direct...
Turning off the DuckDuckGo Chrome extension has allowed my files to load. I'm guessing the latest Chrome update is causing this error. I'm sure they don't like not being able to track everything.
Hey, every time I want to open a document on www.dropbox.com with google docs, the Google login window appears. After the login, the same page reloads ("Sign in to continue..."). I tried all the possible solutions discussed in other threads (3 different browsers, same email for dropbox and google, every browser plugin deactivated, incognito mode, ...).
Can anyone help me?
- Hannah
Dropbox Staff
Hey asdxasdx, sorry to see you're having trouble.
Were these docs created in Dropbox?
And are they Google Docs or Microsoft Word files you're trying to open with Google Docs?
Thanks for the quick reply. When I create a Google doc in Dropbox (which is then stored in my Google Drive with a link to it in my Dropbox), I can open it via "Open with Google docs". But when I want to open a Microsoft Word file (whether it was created in dropbox or just uploaded from my hard drive), the Problem appears...
- Hannah
Thanks for the update, asdxasdx.
Just to check, if you change the default place where your Microsoft Office files open to Google Docs in this case, does that help at all?
