We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

justinSCW's avatar
justinSCW
Explorer | Level 4
16 days ago

Cannot Connect Dropbox to Salesforce

Receiving this error when I try to connect to Dropbox:    Script-thrown exception Error is in expression '{!runOAuth}' in component <apex:page> in page dropbox_for_sf:connect: (Dropbox_for_SF) An...
Error Messages
Salesforce
Third Party Integrations
justinSCW's avatar
justinSCW
Explorer | Level 4

Hi Walter, I have and have not heard back from them yet regarding this issue.  This is disrupting our companies work and I am trying to get this resolved as soon as possible.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
16 days ago

I see, thanks for clarifying that for me. In that case, could you share your ticket ID so that we can look it up in our system as well justinSCW? 

  • justinSCW's avatar
    justinSCW
    Explorer | Level 4
    16 days ago

    Walter Ticket ID: 24425240

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      16 days ago

      Thanks for the ticket number justinSCW -

       

      I was able to locate it in our system and passed your comments on to the expert who's  looking into your case.

       

      They'll be getting back to you soon, but please let us know if you have anything else to add in the meantime.

      • justinSCW's avatar
        justinSCW
        Explorer | Level 4
        16 days ago

        Walter Thank you for passing this along. Just for an update if anyone else is having this same issue. Initial support informed me that this issue is going to take some time to resolve and that it will be addresses in the next version of Dropbox for Salesforce. This is really unfortunate to hear as this is affecting our workflow greatly

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!