'Can not upload the file' error when attaching from Dropbox to Gmail on Android

For a brief moment the attachment shows successful then it disappears and says failed. That's it. Nothing to screenshot unless you're the flash.

Yes I have. This occured after a phone update. Now I cannot upload to any app directly from Dropbox. I have to save files and images to my phone and then upload.

I using the Gmail app on my Pixel 6A phone. I hit the little paper clip in the email and go to the drop box option, search for a folder and then find the file and click on it. The file briefly shows up underneath the body of the text in the Gmail app and then says "cannot attach file". I can go to the Dropbox folder and share to the Gmail app. However, I cannot keep the same thread in the Gmail going because I cannot attach files from Dropbox when needed. I hope this helps. Thank you.

Right now it's a "He said, She said" battle. Dropbox blames Gmail who blames Samsung who blames Adobe. Someone needs to just take the bull by the horns and do the Right Thing for the customer, and no one will until it starts hurting their reputation or their sales.

Hey SM119, sorry to hear about this.

 

Have you tried clearing your Dropbox cache, to see if that helps?

Thanks for the update here, SM119.

 

Can you check that you're on the latest version of the Dropbox app, and that you have at least 500 mb of free storage on your phone for the app to work correctly as well?

Yes and yes

Hi SM119, sorry to jump in here! 

 

Can you clarify what happens when you tap on the attach button within Gmail and select Dropbox?

 

Also, can you please confirm exactly what program you are using to access your emails. Is it the Gmail app, or the Gmail site?

What this person said. It's the Gmail app.

Thanks for letting me know Me420 & SM119!

 

Can you send me a screenshot of the error you get on your end, in order for me to have a visual too?