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Forum Discussion

DBinBigD's avatar
DBinBigD
Helpful | Level 6
7 months ago

Brother Printer Integration stopped working May 1st, 2024

I have 4 Brother Printers.    3 - MFC - L2750DW   and  1 - MFC - L2740DW  that as of May 1st receive an error when uploading scanned documents to the assigned dropbox folder.   I have created new cre...
Third Party Integrations
  • DBinBigD's avatar
    DBinBigD
    6 months ago

    Received notice from Brother today stating problem has been resolved.  I tested and confirmed the integration is working again!

hillmaxwell's avatar
hillmaxwell
Helpful | Level 5

It is a Dropbox issue related to the recent hack. They shut off integrations I think and haven't updated all the third party companies. We're all down. 

mjweirdrop's avatar
mjweirdrop
New member | Level 2
7 months ago

 Same issue here with a brother ads-1500W.

  • jp002's avatar
    jp002
    New member | Level 2
    7 months ago
    Yes, I am discovering the same issue with my MFC-L2740DW. Still this issue has not been resolved.
    • DBinBigD's avatar
      DBinBigD
      Helpful | Level 6
      7 months ago

      There may be hope.  They are reporting on the Epson thread that the issue has been resolved for them. 

      Unfortunately I just tested and still getting the Server Error 5 on the L2740DW

      • DBinBigD's avatar
        DBinBigD
        Helpful | Level 6
        7 months ago

        Brother just acknowledged my support ticket from Monday.  I tried calling last week but didn't get anywhere.  I also directed them to this thread for more detail.

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