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Forum Discussion
Sam Toor
8 months agoHelpful | Level 6
Auto backup not working on my windows pc
Hi, I just bought a Seagate HDD and I wanted to backup on dropbox. it has unlimited storage offer but when I connect, its stuck on 0%. Its 11am here and the backup should start 10:21am as activated. ...
- 8 months ago
Ok so finally it started auto backup yesterday where I did nothing. I think Dropbox takes time to make a pre -backup first. Once it estimated the total storage after more then 24 hours, then it started making the actual backup.
Jay
Dropbox Staff
Hi Sam Toor, thanks for messaging today.
Could you try disabling the automatic backup, which will enable the 'Backup now' option, and try clicking that to see if this helps?
Keep me posted!
Sam Toor
8 months agoHelpful | Level 6
I tried but its still showing disabled
- Sam Toor8 months agoHelpful | Level 6
What might be the issue? I have 3.7 tb storage in my HDD but it is still stuck on 0% backup
- Jay8 months agoDropbox Staff
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
Do you have any bandwidth limit in the desktop app?
- Sam Toor8 months agoHelpful | Level 6
I do use antivirus but I'm not sure if it is causing this. is it possible to check what exactly causing it?
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