Windows 11 Upgrade and cannot get Dropbox to work properly
I recently upgraded my PC desktop to Windows 11. Dropbox worked perfectly in Windows 10, and when I upgraded my laptop to 11, it was seamless. On the desktop, I can access Dropbox through the web,...
By default, new files added to the account from the site or another device would sync as online-only on your machine, but you can still mark them as available offline.
Files will still sync as normal, and yes, you'd need to change your aliases if any apps of programs need to locate the Dropbox folder.
I'm using Dropbox on Win11 and it's now working perfectly. From memory, there were two installation executables - one worked and the other didn't. Look back through the emails to see the previous discussions about this problem. You may need to remove Dropbox and re-instal it, using the other instal executable.
Do you think you can share some additional info with me, about this? You mentioned that you have the same issue as the OP, right?
Feel free to give me some details in regards to the installed OS that your device is using at the moment, and if you have issues opening files, or installing and working with the app.
Also, have you made sure your device matches our requirements?
Keep me posted, and we'll take it from there!
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Dropbox worked perfectly in Windows 10, and when I upgraded my laptop to 11, it was seamless. On the desktop, I can access Dropbox through the web,...","body@stringLength":"944","rawBody":"
I recently upgraded my PC desktop to Windows 11. Dropbox worked perfectly in Windows 10, and when I upgraded my laptop to 11, it was seamless. On the desktop, I can access Dropbox through the web, but updated files from my other computers do not show up as updated when I load them into their usual application on the desktop! (for example, I can \"see\" an updated Excel file in the Dropbox viewer, but when I try to open it up in Excel, I only get an older file.) I think the Dropbox app is not loaded in Windows 11, but when I attempt to install the download (both the regular and the extended), I get an error message that the files needed cannot be accessed. Is this the problem? If so, how do I fix it? The Microsoft Store only has something called Dropbox for S Mode (I don't have S Mode, as far as I know). Should I use that? This is both confusing and frustrating. Help!
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I have Windows 11 Pro running on a Surface Pro X.
The system will only allow me to use DropBox in S Mode. I want to use it locally and upload to the cloud.
The system will only allow me to open files using the cloud version of 365 applications. I want to use the the local locally installed apps.
Are there processor limitations that prevent me from using DropBox locally?
What can I do to run DropBox locally?
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I have Windows 11 Pro running on a Surface Pro X.
The system will only allow me to use DropBox in S Mode. I want to use it locally and upload to the cloud.
The system will only allow me to open files using the cloud version of 365 applications. I want to use the the local locally installed apps.
Are there processor limitations that prevent me from using DropBox locally?
What can I do to run DropBox locally?
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So...
The secret (as is sadly so often the case) is a re-start.
Once I did that, I was able to get the full Dropbox app to install, and now it looks like I can access the Dropbox files correctly.
The secret (as is sadly so often the case) is a re-start.
Once I did that, I was able to get the full Dropbox app to install, and now it looks like I can access the Dropbox files correctly.
I don't understand this, but it did the trick.
thanks to Megan and Jay for your help!
Andy
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Staff","color":"0061FE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}"},"rankStyle":"TEXT"},"ForumReplyMessage:message:567046":{"__typename":"ForumReplyMessage","id":"message:567046","revisionNum":1,"uid":567046,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"conversation":{"__ref":"Conversation:conversation:566989"},"subject":"Re: Windows 11 Upgrade and cannot get Dropbox to work properly","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:567046"},"body":"Hi ajborson, I'd be happy to help with that! \n \nSo, the first thing you want to do is make sure that you see the updated version of the files online on our website. \n \nIs that the case? \n \nAs for your Windows device, can you check your syncing status and the version that you have installed there? \n \nLastly, since you mentioned Dropbox for S Mode, you should be able to use that if your device is running in S mode. \n \nHowever, keep in mind that it's similar to our mobile app, since you can't have a local Dropbox folder with your files there. \n \nKeep me posted with the results, and we'll take it from there.","body@stringLength":"1028","rawBody":"Hi , I'd be happy to help with that! \n \nSo, the first thing you want to do is make sure that you see the updated version of the files online on our website. \n \nIs that the case? \n \nAs for your Windows device, can you check your syncing status and the version that you have installed there? \n \nLastly, since you mentioned Dropbox for S Mode, you should be able to use that if your device is running in S mode. \n \nHowever, keep in mind that it's similar to our mobile app, since you can't have a local Dropbox folder with your files there. \n \nKeep me posted with the results, and we'll take it from 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Windows 11 Upgrade and cannot get Dropbox to work properly","moderationData":{"__ref":"ModerationData:moderation_data:639378"},"body":"
I'm using Dropbox on Win11 and it's now working perfectly. From memory, there were two installation executables - one worked and the other didn't. Look back through the emails to see the previous discussions about this problem. You may need to remove Dropbox and re-instal it, using the other instal executable.
I'm using Dropbox on Win11 and it's now working perfectly. From memory, there were two installation executables - one worked and the other didn't. Look back through the emails to see the previous discussions about this problem. You may need to remove Dropbox and re-instal it, using the other instal executable.
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Hi MarkMM, what kind of processor does the Surface Pro X have?
Hi , what kind of processor does the Surface Pro X have?
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I have the same issue. I have been told that I have a tablet processor and that is the limitation.
I believe that my processor is AMD.
I have not found a way to get dropbox to work as needed.
I have the same issue. I have been told that I have a tablet processor and that is the limitation.
I believe that my processor is AMD.
I have not found a way to get dropbox to work as needed.
Good Luck
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Do you think you can share some additional info with me, about this? You mentioned that you have the same issue as the OP, right?
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Feel free to give me some details in regards to the installed OS that your device is using at the moment, and if you have issues opening files, or installing and working with the app.
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Also, have you made sure your device matches our requirements?
Do you think you can share some additional info with me, about this? You mentioned that you have the same issue as the OP, right?
\n
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Feel free to give me some details in regards to the installed OS that your device is using at the moment, and if you have issues opening files, or installing and working with the app.
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Also, have you made sure your device matches our requirements?
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Keep me posted, and we'll take it from there!
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Dropbox Staff
