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Forum Discussion
shrimpgordita
4 months agoExplorer | Level 4
Windows 11 search is lagging after a recent Dropbox update
I'm dealing with a very frustrating problem on all 3 of my Windows 11 machines and I suspect a recent Dropbox update may be the culprit. When I press the Start button and search for a particular file...
Jay
Dropbox Staff
Hi @shrimpgordita, thanks for bringing this to our attention.
Could you try reinstalling the Dropbox desktop application, without uninstalling it first, using this link?
Keep me updated with any progress!
shrimpgordita
4 months agoExplorer | Level 4
Just reinstalled it and the same issue is occuring.
- Hannah4 months agoDropbox Staff
Hey shrimpgordita, does this only happen with files in your Dropbox folder or any file in your file explorer?
If you close the Dropbox app completely, does the issue persist with the app closed?
- shrimpgordita4 months agoExplorer | Level 4
It seems to only happen when I search or try to open files in my dropbox using windows search Files in my downloads folders don't show up under "best match" in the windows search and instead show up under "this PC-Documents." For those files, I get an immediate preview or details pane to the right of the search results.
- shrimpgordita4 months agoExplorer | Level 4
I'm still having this issue on all 4 of my windows PCs!!!
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