You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

dms2021's avatar
dms2021
Explorer | Level 4
12 months ago

Win 11 cannot dowload desktop version

Brand-new Lenovo Carbon X1 with Win 11.  I have tried 4 times to download DB.  it wont' download. Also, when I try to go to dropbox.com, that just circles the airport (well, it's squares.)  Please advise.

 

UPDATE.  It updated on its own. i never logged in?  but i found it running in the hidden thingee above the task bar. I tried to drag it to the task bar but have been unsuccessful.

Desktop
Download
Setting up the apps
Windows
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Hey dms2021, thanks for reaching out to the Dropbox Community.

     

    So, just to confirm, has your issue been resolved?

     

    Were you able to install the Dropbox desktop app?

     

    What did you try to drag to your task bar, can you send us a screenshot, please?

     

    Thanks in advance.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!