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Forum Discussion

olddog76's avatar
olddog76
Explorer | Level 4
3 years ago

Why are 7 versions of Dropbox.exe running on my Windows 11 computer?

I have a HP laptop running Dropbox on Windows 11 and I would like to know why there are seven versions of Dropbox.exe running on my laptop?
Desktop
Setting up the apps
  • Rich's avatar
    Rich
    3 years ago
    olddog76 wrote:

    Here is the screenshot of the process list from task manager. 

    It's normal to have that many processes running for Dropbox. It's not an indication of a problem. Most of them use little to no CPU time and minimal memory.

olddog76's avatar
olddog76
Explorer | Level 4

 

Here is the screenshot of the process list from task manager. 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi olddog76, happy Friday! 

 

Have you by any chance tried restarting the app? 

 

Also, I would like for you to locate your Dropbox icon. It would be on the task bar, next to your WiFi. Once you do this, could you hover your mouse there and let me know what the status and version of the Dropbox Desktop application? 

  • olddog76's avatar
    olddog76
    Explorer | Level 4
    3 years ago

    Hi Megan- Dropbox version-153.4.3932 and is up to date.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Thanks for this update here!

       

      Can you let us know if there was any difference after you restarted your computer?

       

      And also can you try ending all these processes and then relaunching the Dropbox app, to see if there's any change in behavior?

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