You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

David K.124's avatar
David K.124
Helpful | Level 6
7 years ago

Where are "available offline" Dropbox files and folders stored on Android devices?

I know this question has been asked a million times (I've googled it), but I still can't find where my offline files are stored on my phone. I've looked in SD card>Android>data>com.dropbox.android>fi...
Mobile
  • Walter's avatar
    Walter
    7 years ago

    Thanks for the update David K.124! 

     

    First off all, note that making a file “Available offline” makes a local copy of your file within our mobile app. The file can be then viewed offline and will sync with Dropbox. If any changes are made to the file while you are offline, the changes will be synced once your device is connected to Wi-Fi.

     

    On Android, you can make a file “Available offline” by following these steps:


    - Open the Dropbox app and navigate to the file you want to make available for offline access.
    - Tap the arrow to the right of the file name
    - Toggle the switch next to “Available offline” on (green).

     

    You can find out where all of the files you have made available offline by tapping the menu button and selecting “Offline files” to open the folder.

     

    Could you try exporting the MP3 file from the Offline Files or Home view now and let me know if this persists? You should be able to see "export" option for MP3 files as well after pressing the ellipsis button (...) so if this is still not happening please send me a screenshot so I can have a visual of this as well. 

     

    Thanks for your patience and cooperation again David. Please let me know if this worked for you. 

guyinthetie's avatar
guyinthetie
Explorer | Level 4
4 years ago
What is the folder name of the local location on Andriod, for files made available offline?

It doesn't appear to be com.dropbox.android
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    Hi guyinthetie, happy Friday! 

    I've merged your question into this thread since it seems to echo what others have expressed. 

    Feel free to take a look at what has already been suggested, and let me know if you have any questions. 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!