You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

E_d's avatar
E_d
Helpful | Level 5
2 years ago

When will the MacOS Update be forced on users to move to Users/xxxx/Library/CloudStorage/Dropbox ?

The new MacOS update that moves Dropbox to Users/xxxx/Library/CloudStorage/Dropbox is causing a massive issue as all the excel files that are linked to other Dropbox files now no longer work as the links are still to Users/xxxx/Dropbox  - so I assume that I have to update every link in every file to the new Dropbox file path? This affects hundreds of excel files and tens of thousands of links... is there any work around to this?

 

Secondly, I know that it is being rolled out and available to Mac users to update to this new version of Dropbox. However, what happens if people ignore this? At some point will Dropbox get automatically updated to this new version, without the user choosing to do so? And if so, when will this happen please?

 

Thanks

  • dragononamac's avatar
    dragononamac
    2 years ago
    Ok so I downgraded by simply uninstalling Dropbox (removing old Dropbox folder after that) then downloading fresh and reinstalling.

    Now I ignore the upgrade message that pops up to move all files to cloudstorage folder

    Spotlight is working and so is finding files in finder - Dropbox online customer service are genuinely hopeless individuals who’ve probably never used cloud services before (perhaps at the most basic level)
  • dragononamac's avatar
    dragononamac
    Collaborator | Level 8

    Dropbox customer service are useless - this new version has fu**ed my entire system.

    Spotlight doesn't work, searching in finder doesn't work, they've ruined it,

    How do we downgrade to the last working version?

    • dragononamac's avatar
      dragononamac
      Collaborator | Level 8
      Ok so I downgraded by simply uninstalling Dropbox (removing old Dropbox folder after that) then downloading fresh and reinstalling.

      Now I ignore the upgrade message that pops up to move all files to cloudstorage folder

      Spotlight is working and so is finding files in finder - Dropbox online customer service are genuinely hopeless individuals who’ve probably never used cloud services before (perhaps at the most basic level)
      • E_d's avatar
        E_d
        Helpful | Level 5

        Thanks - I had tried uninstalling and downloading again but it hadn't worked - however removing the old dropbox folder after that seems to have done the trick. 

         

        I wonder how long we can ignore the upgrade message from - hopefully long enough to work out an alternative platform, as this 'upgrade' renders it largely useless for me

         

        Thanks for your help!

    • vomkelter's avatar
      vomkelter
      New member | Level 2

      This is the truth. Not being able to search contents and through the finder makes this version of Dropbox worthless for Mac users.

      • Visual Rhythm's avatar
        Visual Rhythm
        Helpful | Level 6

        i cannot even believe they think this is acceptable behavior

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