You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Ventura, Dropbox and "double" syncing issues
I've been a Dropbox user since it started as a company. I have installed Dropbox on a new Mac laptop (Apple M2 Max. 96Gb RAM ) running Ventura (13.3.1 (a)), and I am increasingly frustrated that, eve...
I've not found a solution to this, although I will say I don't have this experience on Mac machines that I use in other studios. The only difference that I can see is that those machines had Dropbox installed in a previous Mac OS (which is to say, their original OS's were NOT Ventura).
Walter
Dropbox Staff
Dropbox StaffHey CABDreaming, sorry to jump in, but could you send us a screenshot of how those files and their icons look on your end so that we can have a visual too?
Any additional information you think might help is more than welcome!
How the file looks in Dropbox before:
and after selecting "Make available offline":
In this case, although this file is 96bytes, it has yet to become available.
Andrew
TBH, I'm really not sure what else to provide in terms of information for you. It seems relatively clear that having my Dropbox inside of an iCloud directory folder (which, to be clear, was chosen for me automatically during Dropbox installation) is the heart of this. I've never had to put my Dropbox folder there before, so I assume this is an Apple mandate for Ventura.
Andrew
Andrew
- Walter
Thanks for the additional information and the screenshots too CABDreaming - most appreciated!
It seems that you updated to the new desktop app for Mac OS so this is expected as those are not iCloud icons but the new syncing icons. For more information, you can have a look here.
I hope this clears things up!
