You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
v142.3.4187 Native M1 Silicon?
I entered the Beta program to get Dropbox into Native M1, but I see that the latest Beta version is still running under Rosetta (Intel).
Is there any outlook on full M1 silicon support without Rose...
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
No, I mean that I have zero control over my Dropbox folders and files in Finder now...no icons at all for what is offline and what is local, no context menu at all, and no way to sync anything.
Yes, I have force restarted the Finder after switching off all other Finder extensions in my System Preferences. Dropbox is not really running, right now. I have rebooted my computer as well, but Dropbox is dead, atm.
Aargh, what a nightmare. What happens when you try to restart Dropbox manually? Do you get any error messages when you click on the Dropbox icon (if it even appears…)?
Yeah, Dropbox has been about as far from "set-it-and-forget-it" as one can get.
When I manually quit and restart the Dropbox client, it changes nothing...tried a few times, including restarting the MacBook Air, but Dropbox is just a dumb folder now, like all other folders (except my other cloud storage folders, which behave as they should).
A real problem, too, as I rely heavily on it working...and now I have no way of syncing down all the project files that I have to work with...will have to copy them manually from my backup, which will take hours, again, and is just super annoying, as versioning will not work, then, which I also rely on heavily.
Thanks for continuing to do what you can to help me figure this out, but this just seems like one for Dropbox support, which could take a bit.The troubleshooting ticket I created was answered by one of Dropbox support staff, but nothing new:
• disabling all Finder Extensions but Dropbox, then force-quitting and restarting the client (even if that was the "solution", why should Dropbox be the only app that gets to use its Finder Extension? I don't get that.)
• Force-quitting everything containing "Dropbox" from within Activity Monitor, then relaunching FinderStill dead in the water...hoping for better troubleshooting instructions.
To see whether Dropbox is at all aware that it is running and has work to do, I changed the Sync settings on one folder in Dropbox preferences, and it now started to resync all 420k files from scratch again.
I’ve just about had it with Dropbox, thinking about how many times in the past 15 years I have been forced to waste valuable hours and days of my life with issues like these…so frustrating.I wish I had more suggestions but I have to say the problem you are experiencing is not one I've seen, so I don't have anything to draw on. Let me make sure I'm understanding you, Dropbox is running — you can see it in, e.g., Activity Monitor — but it is non-functional: if you make a change to a file, it is not sync'd to your Dropbox folder and thence to your other computers. Is that correct?
Yes, that is correct.
Since I am dead in the water, I just reinstalled the Apple Silicon Beta 149.3.4541, and now I am getting the sync icons and context menu items in Finder.
Since Dropbox deleted all of my subfolders during a recent experiment, could you tell me the steps to resync all folders and subfolders, empty (Online-Only), again?
Right now it is saying that is resyncing all 420k files again, so maybe, just maybe, the subfolders will be back, at the end of this...if it's anything like the first time I tried this, a few days ago, it will take the better part of today.I followed your original instructions with the latest Apple Silicon beta 149.3.4541, and so far so good...Dropbox icons are showing, as is the Dropbox context menu, and all folders are syncing in Offline-Only mode. Not sure what is different, this time around, but I am hopeful that this complete re-install from scratch might do the trick.
Syncing appears to have finished (of all the empty folders only, mind you), but just like the first time around that I tried this, it is hung up on “Syncing…”, but I have a feeling that this is a condition that we can figure out how to recover from, where the other situation of no icons and no context menu items was much more dire.Whaddayaknow!? Syncing is finished, including two project folders that I set to be downloaded Offline, and they even show green checkmarks! After days of work on this, I may actually be back in bizness 😄
Thanks for your help!Glad to hear this, Till! And relieved that your experience (hopefully) didn’t indicate further problems with the Apple Silicon beta. I’m guessing something simply went awry with your previous installation; I’m glad you had the fortitude to give a full reinstall One More Try.
