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Forum Discussion

JasonGreenwalt's avatar
JasonGreenwalt
New member | Level 2
2 years ago

Unable to see the Finder sub-menu on mac to share a file or folder.

When I right click on the Dropbox folder in my finder (Mac) there is no submenu option to share, transfer or any other dropbox action available.   Accessibility is enabled under the settings Fu...
Desktop
dropbox business
GUI
Mac
  • JasonRGreen's avatar
    JasonRGreen
    2 years ago

    Hi Nancy 

     

    I just finally was able to test your settings and it works. it was indeed the extension that was unchecked for Dropbox. I restarted and it works now.

     

    Thank you,

     

    Jason

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi JasonGreenwalt, could you try reinstalling the Dropbox desktop application, without uninstalling it first, using this link?

  • JasonGreenwalt's avatar
    JasonGreenwalt
    New member | Level 2
    2 years ago

    Hi Jay

     

    I did, but it still not working 😞

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Are you certain that you're viewing a file in the Dropbox folder? Could you provide the Get Info for one of the files, while hiding any usernames or private info?

      • JasonRGreen's avatar
        JasonRGreen
        Helpful | Level 5
        2 years ago

        Certainly. Here it is

         

        I am almost certain this has to do with the security settings in the OS. 

        I have enabled accessibility and Full Disk access, but it still not working.

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