We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Trailerman
11 months agoHelpful | Level 7
Unable to manually move Dropbox folder to users/[user]/cloud storage
Hi,
We have two identical MacBook Pro systems and need to keep them synced. In order to do this properly, we need the Dropbox folder to be located in the same location on both systems.
O...
- 10 months ago
I just wanted to share that we found the solution to this issue. It took a month, and should perhaps be more widely available. Basically, Dropbox will not permit a File Provider upgrade, if the number of files being synced exceeds 300,000. The solution for us was to unsync a bunch of content to get below that limit, then apply the upgrade (which appeared automatically), then resync the full data set. Aside from a few minor teething issues, things seem to be working, and this has finally enabled us to sync our systems bu having Dropbox located in the same location.
Mark
Super User II
Trailerman
11 months agoHelpful | Level 7
Thanks for your response and help.
Apart from the fact that one is running File-Provider version and one isn't, yes both runnign latest DB version. Non file provider system has had Dropbox uninstalled reinstalled with latest version multiple times. Also have unlinked/relinked account - always comes up as non-eligible
- Mark11 months agoSuper User II
Dropbox isnt on an external drive is it? https://help.dropbox.com/installs/dropbox-for-macos-support
- Trailerman11 months agoHelpful | Level 7
Hi Mark - File Provider version doesn't allow Dropbox to be on external disk. So no - Dropbox on File Provider system is in the default location (users/[user]/library/Cloud Storage). Dropbox on non file-provider system is also in default location - user/[user name]/Dropbox.
All I'm trying to establish here, is why I cant upgrade the non file-provider system to the File provider version. Just want an answer to that specific question if possible.
Thanks
- Mark11 months agoSuper User II
That was a possible answer to it.... Dropbox isnt updating systems where people have them Dropbox on an external drive.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!