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Trailerman's avatar
Trailerman
Helpful | Level 7
11 months ago

Unable to manually move Dropbox folder to users/[user]/cloud storage

Hi,   We have two identical MacBook Pro systems and need to keep them synced.  In order to do this properly, we need the Dropbox folder to be located in the same location on both systems.   O...
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  • Trailerman's avatar
    Trailerman
    10 months ago

    I just wanted to share that we found the solution to this issue.  It took a month, and should perhaps be more widely available.  Basically, Dropbox will not permit a File Provider upgrade, if the number of files being synced exceeds 300,000.  The solution for us was to unsync a bunch  of content to get below that limit, then apply the upgrade (which appeared automatically), then resync the full data set.   Aside from a few minor teething issues, things seem to be working, and this has finally enabled us to sync our systems bu having Dropbox located in the same location.

Trailerman's avatar
Trailerman
Helpful | Level 7

I have two Macbook Pros running identical OS versions, same Dropbox account, and almost identical hardware.

 

One has automatically updated to File Provider version of Dropbox.  The other system tells me I am ineligible for the update.  There is no explanation and the notes provided at the 'Learn More' link are disconcertingly vague.

 

Please can somebody explain why this is happening?  I need to update both systems to File Provider (or downgrade one to non File-Provider), in order that both Dropbox folders can be stored in the same location and the systems kept in sync.

 

Thanks for your help.

  • Trailerman's avatar
    Trailerman
    Helpful | Level 7
    11 months ago

    Thanks for your response and help.

     

    Apart from the fact that one is running File-Provider version and one isn't, yes both runnign latest DB version.  Non file provider system has had Dropbox uninstalled reinstalled with latest version multiple times.  Also have unlinked/relinked account - always comes up as non-eligible

     

      • Trailerman's avatar
        Trailerman
        Helpful | Level 7
        11 months ago

        Hi Mark - File Provider version doesn't allow Dropbox to be on external disk.  So no - Dropbox on File Provider system is in the default location (users/[user]/library/Cloud Storage).  Dropbox on non file-provider system is also in default location - user/[user name]/Dropbox.

         

        All I'm trying to establish here, is why I cant upgrade the non file-provider system to the File provider version.  Just want an answer to that specific question if possible.

         

        Thanks

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