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Xavier-G's avatar
Xavier-G
Helpful | Level 5
5 years ago

Unable to install Dropbox on Ubuntu 20.04

Hi,   With this morning updates on beta version of Ubuntu Focal (20.04), system uninstalled Dropbbox because it updated package libpango.   So I downloaded the new deb package on Dropbox site...
Desktop
Linux
Setting up the apps
  • Здравко's avatar
    Здравко
    5 years ago

    Hi Xavier-G,

    The issue comes from fact - corresponding package name seems got changed (probably temporary). As a workaround, ignoring dependencies, you can "install" the package by hand (suppose all needed libraries persist), copy contained files on the corresponding places. :wink:

    Good luck.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hi Xavier-G; welcome to the Dropbox Community!

 

It seems like the operating system you are running is not currently a fully tested or supported environment for the Dropbox desktop application (from what I gather, it will be out officially on the 23rd of April, 2020). You can see a list of our system requirements here:

 

While we support a variety of operating systems, we are unable to support these versions until they are officially classified as stable.

 

I'm sorry I can’t provide support for our desktop app when run on an unsupported operating system and I'll make sure to pass your comments on to our dev team.

 

What I'd suggest, for now, is to keep an eye on our system requirements page for updates about new supported operating systems.

 

I hope this clears things up and I'm always around if you have any more questions. 

 

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