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Forum Discussion
rstauffer43
7 years agoHelpful | Level 5
Unable to enter password on document - Android
In the past week or so, every time I try to open a password protected PDF on my Moto G4 or Samsung Tab2, I get nowhere as the keyboard shows for an instant and then disappears. I click on the pas...
- 7 years ago
Hi, Please follow the below steps to solve the issue.
1.Install Adobe Reader App in your mobile.
2.Click on the 3 dots on the right side of the PDF file and click on Open With Adobe reader.
Then you can able to enter password and open the document.
Regards,
Akhil_Rajmohan
- 7 years agoMany thanks for highlighting everyone!
The fix for this will be in v101 of the app. Please ensure you continue to update to the latest versions.
Akhil_Rajmohan
7 years agoNew member | Level 2
Hi, Please follow the below steps to solve the issue.
1.Install Adobe Reader App in your mobile.
2.Click on the 3 dots on the right side of the PDF file and click on Open With Adobe reader.
Then you can able to enter password and open the document.
Regards,
Akhil_Rajmohan
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