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Forum Discussion
Unable to delete the Dropbox folder from File Explorer, after uninstalling Dropbox desktop app
Hello
I decided I no longer want to use Dropbox as my cloud storage service and in this process uninstalled Dropbox Desktop from my computer.
But I don't seem to be able to. The folder change...
Not a problem, Bela!
You can follow these steps to see if you can restore your desktop folders to their original locations:
- Right click the Desktop/Downloads/Documents folders
- Choose "Properties"
- Go to the "Locations" tab
- Choose to reset to default location.
And can you check your connected devices in your account settings, to see if the particular computer still appears to be linked to your Dropbox account?
If it is, delete it from there and try to delete the Dropbox folder again, to see if that helps at all.
Hannah
Dropbox Staff
Dropbox StaffHey Bela_, thanks for joining us on the Dropbox Community.
Let's take things one at a time.
So firstly, it seems you had enabled our backup feature on your Dropbox application, that's why the paths of your desktop folders changed and are in Dropbox now.
Do you remember disabling backup before uninstalling Dropbox from your computer?
And also, why are you not able to delete the Dropbox folder, are you getting some kind of error message?
Keep me posted.
Hey Hannah
Thanks for the swift response!Yes, I think that's correct! I think it's actually quite the amazing feature, but I also ran in a lot of issues, when trying to access or saving files on my computer, because of the changes in the path link.
I don't really remember disabling the backup function, during the uninstallation of Dropbox Desktop. Do you think this is, what is causing the issue?
When I uninstalled Dropboy Desktop the folder icon changed from to . When I tried to delete it completely, I got a message informing me, that the data in the folder is too big to be deleted. Probably because it is kind of a backup of my whole system...
Thanks again for your help and best regards- Hannah
Not a problem, Bela!
You can follow these steps to see if you can restore your desktop folders to their original locations:
- Right click the Desktop/Downloads/Documents folders
- Choose "Properties"
- Go to the "Locations" tab
- Choose to reset to default location.
And can you check your connected devices in your account settings, to see if the particular computer still appears to be linked to your Dropbox account?
If it is, delete it from there and try to delete the Dropbox folder again, to see if that helps at all.
Hey Hannah
Thanks a lot for your help.
This somehow did the trick. I got error messages when I changed the location for my Desktop and Downloads folder, and it didn't seem to work, but after restarting my computer the location was changed nonetheless.On a side note though: all my files saved on my desktop were deleted in the process... So if anyone is facing the same problem and uses this solution I would advise making sure your computer is backed up before trying this.
Thanks and best regardsBéla
