You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

NacNac's avatar
NacNac
Helpful | Level 5
2 years ago

Unable to autofill login with the Passwords app on Android

In the Android settings I am unable to set Dropbox is one of my password providers so while I'm inside of another application I'm unable to autofill that section from the keyboard menu. Also I'm havi...
Dropbox Passwords
Mobile
Setting up the apps
  • Megan's avatar
    Megan
    2 years ago

    Hi NacNac, I believe that what you mentioned might do the trick, but let's see. 

     

    Could you temporarily try to disable Google Password, and check how Dropbox Passwords will behave on Chrome after this? 

NacNac's avatar
NacNac
Helpful | Level 5
I uninstalled restarted phone and reinstalled the app thank you I think this resolved my hanging up issue but autofill is still unresolved in Chrome web browser. Am I supposed to be prompted to select something do I maybe need to turn something off the Google password side to stop interfering?
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi NacNac, I believe that what you mentioned might do the trick, but let's see. 

 

Could you temporarily try to disable Google Password, and check how Dropbox Passwords will behave on Chrome after this? 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!