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Forum Discussion
Unable install Dropbox in my new Dell AIO with UBUNTU 20.04LTS
I just bought a Dell Optiplex 7400 All-in-One with pre-installed OS UBUNTU 20.04 LTS. I tried to install dropbox which is a must for but unable to do so. It says:
"trouble connecting dropbox servers - may be your internet connection is down or you need to set your http_proxy environment variable"
I tried the solutions at "https://askubuntu.com/questions/69434/cant-complete-dropbox-installation-from-behind-proxy" but it didn't help.
My internet is working absolutely fine. I do need to install Dropbox as all my works are there. I felt there might be some changes in the network I am required to do as the application can't connect to the server itself but I must admit that I am a novish. Please help me with solutions accordingly. I would be really grateful.
Hi shibananda,
Do something like following (step by step - line by line):
$ curl -L https://www.dropbox.com/download?dl=packages/ubuntu/dropbox_2020.03.04_amd64.deb > ~/dropbox.deb $ sudo apt-get install ~/dropbox.deb $ rm ~/dropbox.deb $ dropbox stop $ rm -rf ~/.dropbox* $ dropbox start -i
Execute all commands as they are - without any change, in the same order. After the last command you will be invited to authorize the application. Does the Dropbox application work now? 🧐 If any error appears, post the exact appearing in the terminal (together with commands and results - including the error text).
Good luck.
- Megan
Dropbox Staff
Hi shibananda, welcome to our Community!
In regards to the installation not being able to take place, it might sound trivial but have you tried rebooting your device at all?
It seems you're able to access your account online without an issue, would that be the case? If I were you, I'd also try to download the app, using the offline installer. Can you give this one a go?
Let me know of any updates!
Dear Megan,
Thanks a lot for your reply! I have tried rebooting but it did not work and yes, I am able to access my account online without an issue. I would surely try out your offline solution by downloading the x86_64 Offline Installer and would let you know. Since, I am novish in installing, could you please suggest a link which I could follow line by line in the terminal? Sorry to bother you and intrude on your time but I do hope that you will understand.
Thaking you again,
With best regards,
Shibananda.
- Megan
Hi shibananda, feel free to check out the info here and let me know if there's a specific place you're getting stuck.
