You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

stuartstuart's avatar
stuartstuart
New member | Level 1
8 days ago

The Dropbox icon is gray in my menu bar and the desktop app won't start.

Dropbox for mac: menu bar icon is gray and when I click it the animation starts but my desktop app never starts or connects.  This has now happened on two macs.  I've tried everything.  Can still acc...
Desktop
Mac
T_theresa_A's avatar
T_theresa_A
Icon for Community Manager rankCommunity Manager
5 hours ago

Hi stuartstuart  and welcome to the Dropbox Community. 

I’m Theresa a Community Manager here at Dropbox HQ 👩‍💻.I am just checking in to see if the advanced reinstall advised by Nancy has resolved your issue. 🙌.

Looking forward to hearing from you, 

T 😸 (Dropbox Community Manager) 

PS. Just an FYI, we have dedicated spaces here on the Community. Take a peek and see if you’d like to jump into any of them.

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