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Forum Discussion

RyRy's avatar
RyRy
Explorer | Level 4
2 months ago

The Dropbox desktop application is causing my Mac to not start up properly

Hi, Since Monday, my MacBook Pro has been crashing and not starting up properly. I ended up on the phone to Apple Support, and we isolated the problem, which is ... Dropbox! I can get my comput...
Desktop
Mac
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi RyRy, thanks for bringing this to our attention.

 

Could you try reinstalling the Dropbox desktop application using this link, without uninstalling it first?

 

Could you also confirm what Mac OS version you're currently running?

 

This will help me to assist further!

Kim S.36's avatar
Kim S.36
New member | Level 2
2 months ago

Jay can you please send this link again?  It is not working.

 

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