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Forum Discussion
Syncing is interrupted. But why?
Receive "Syncing Is Interrupted" error message. Took the following actions to resolve:
1. Disabled firewall
2. Disabled antivirus
3. Made the Windows user an admin
4. Disabled OneDrive
5. ...
I am beyond perplexed and exhausted, I have spent my entire day trying to force DropBox to finish syncing with my new macbook. It partially synced, there are several hundred thousand files that appear to have been synced, but I cannot force it to finish the job. It has been stuck for five hours on 'syncing is interrupted' and I have no solution. It has been indexing files on and off during that entire time without any progress. I have:
- Updated my OS to the most current version.
- Quit the desktop application multiple times and restarted my computer multiple times.
I don't really know what else to do because the application doesn't give you many options to manipulate the application.
Nancy
Dropbox Staff
Dropbox Staff
