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Rich1985's avatar
Rich1985
New member | Level 2
2 years ago

Syncing my desktop using Dropbox Backup has changed, why?

Hi

 

I'm a Mac user and I need to sync the files on my desktop so that I can access them using the dropbox app from other devices.

 

- Previously achieved this using symlinks, until that stopped working.

 - Most recently, I've been using the Dropbox Backup feature to achieve this (even though it caused lots of other issues to do with permissions.)

 

But now, this has stopped working in the way it used to - desktop 'backups' are only available to view from the website and don't sync to the app in the way they used to.  This has changed in the last few days

 

Can anyone suggest a solution to achieve what I (and looking the forums, others too) am trying to achieve?

Desktop
Dropbox Backup
Sync
  • Jay's avatar
    Jay
    2 years ago

    When you say 'on my desktop', do you mean files that are not located in the Dropbox folder?

     

    Currently, only files and folders that are physically located in the Dropbox folder (aside from the Dropbox Backup folders) would sync to other devices.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Rich1985, thanks for bringing this to our attention.

     

    The Dropbox Backup feature changed a while ago, so that the backup is only visible on the Dropbox site directly, and not in the Dropbox folder of other devices.

     

    If you have any further queries, feel free to message back.

    • Rich1985's avatar
      Rich1985
      New member | Level 2
      2 years ago

      Hi Jay,

       

      Thanks for clarifying. 

       

      So is there a solution that would allow me to sync files on my desktop to dropbox and access them from the app on other devices? It's something I really need Dropbox to be able to do.

       

      Thanks 

       

      Rich 

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        When you say 'on my desktop', do you mean files that are not located in the Dropbox folder?

         

        Currently, only files and folders that are physically located in the Dropbox folder (aside from the Dropbox Backup folders) would sync to other devices.

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