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maddiecatania's avatar
maddiecatania
New member | Level 1
29 days ago

Syncing icons are missing from Dropbox folder in macOS Sequoia

hey! I have a new iMac with sequoia installed. I have the dropbox desktop app but it won't allow me to see the syncing symbols or right click and download. I know there is a setting in the privacy/security tab and then to click something in extensions.. but sequoia does not have those settings. just wondering if anyone has a solution for this

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey maddiecatania, thanks for letting us know about this.

    Can you try the following steps to see if they help?

    • click on the Apple logo in the top left corner.
    • select Force Quit.
    • select Finder and relaunch.

     

    Keep me posted.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hey maddiecatania, let me also jump in here! 

        Would you mind clarifying the app's current version that you're using on your device, along with its syncing status

        You can find both by hovering over the little Dropbox icon, next to your WiFi on your menu bar. 

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