You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
NOCU
3 years agoHelpful | Level 7
Status icons change - shows 'grey cloud icon', while it should be a 'green transparent V check' icon
Subject: Status icon bug
Whenever all files are made offline available, it should display a 'full green V check icon'.
this is not always the case. I'm not too bothered with it though because...
Hannah
Dropbox Staff
Hey NOCU, thanks for reaching out to our Community.
This is not actually a bug, but a recent change.
You can see a detailed explanation of this change here.
Let me know if you have any questions.
NOCU
3 years agoHelpful | Level 7
Thanks for your reply Hannah,
And don't take it personal of course 🙂 I really appreciate that your response is so quick.
It's just that it's so frustrating that every once in a while Dropbox keeps changing things that first worked perfectly fine until it's been changed for an unclear reason. it seems like the changes just happen without an internal brainstorm whether it's a good idea or not. Because i can't imagine there is noone of the developers team that in the middle of the process, raises his hand to say, 'erm, nope! wait!'
I've taken this from the topic you've sent me, because hits the nail exactly where the problem starts:
qoute:
--
A folder’s sync icon will depend on what files are contained within that folder.
For example:
- If a folder contains at least 1 online-only file then the folder’s sync icon will be online-only
- If a folder contains zero online-only files and at least 1 available file then its sync icon will be the available icon
- If a folder contains only available offline files then its sync icon will be available offline
//
Exactly! Where is the icon that indicates that there are 'only online files' inside the folder? Because that's the one we need to see at one glance which folder need to be actually put entirely to 'online only' to make some space on the computer really quick - when the notifications starts to rain in that there is no more space left on the hard drive. Come on, i can't imagine that a developer reading this, couldn't think of that this change would make it all so much more complex.
I hope this will be an internal topic to reverse this change 🙏
I'm not (i think noone) paying all this money to climb back and post about another thing that was working perfectly until something weird out of nowhere came to really destroy my workflow, again...
Thanks for your time Hannah! 😬🙏
- Hannah3 years agoDropbox Staff
Thanks for getting back to me here!
Absolutely, I understand where you're coming from and rest assured that I will pass your comments along to our team.
If you have any more questions, don't hesitate to reach out again.
Have a great weekend!
- NOCU3 years agoHelpful | Level 7
Thanks so much Hannah!
Have a wonderful weekend 🙂
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!