We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
dsnidey
3 years agoHelpful | Level 6
Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura
After upgrading to macOS Ventura, I was prompted to upgrade to "Dropbox for macOS 12". I proceeded with that, it moved my Dropbox folder to ~/Library/CloudStorage and confirmed all was successful. No...
- 3 years agoThat’s the same problem I had. I solved it by doing a complete clean install of dropbox. You may not need to do all of this, but to be safe, in Dropbox settings Selective Sync uncheck all of your folders and wait for them to be removed from your Mac. Once that’s done, unlink your Mac from Dropbox preferences. You should see the Dropbox getting started screen. Quit Dropbox and move the app to the Trash. Remove all dropbox files from ~/Library being careful to look at the path name. Only remove things that are within a Dropbox parent folder. Look in library application support, and library preferences. Empty the Trash. Restart your Mac. Reinstall Dropbox from dropbox.com. Once reinstalled, to make things faster sync only one small folder and wait for the prompt that new Dropbox for macOS 12 is available. You should see the message within a few minutes of reinstalling Dropbox. Allow it to upgrade and migrate your files to the new location. Once that’s done you can then sync all your folders. Let your Mac index itself and the problem should be solved.
Greensandz
Helpful | Level 6
I’m in a similar boat -
dp75
2 years agoHelpful | Level 6
have to wonder if some unwanted attention on the socials might elicit a different response from the DB powers that be?
- minpi2 years agoExperienced | Level 11
I contacted Dropbox Team per Facebook and got quite quick respons. But it was a PM message, not some artical about this issue. Probably it would be a good idea to post something on their FB wall and to see if it will be deleted imediately.
- JoePL2 years agoHelpful | Level 7
According to my latest exchange with the Dropbox support team, this issue of Spotlight not indexing should be resolved in MacOS 13.3. We'll see.
- minpi2 years agoExperienced | Level 11
If you haven't already, upgrading should solve it? Does Ventura 13.3 is already available? I guess I use a latest one which is 13.2.1
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!