We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
dsnidey
3 years agoHelpful | Level 6
Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura
After upgrading to macOS Ventura, I was prompted to upgrade to "Dropbox for macOS 12". I proceeded with that, it moved my Dropbox folder to ~/Library/CloudStorage and confirmed all was successful. No...
- 3 years agoThat’s the same problem I had. I solved it by doing a complete clean install of dropbox. You may not need to do all of this, but to be safe, in Dropbox settings Selective Sync uncheck all of your folders and wait for them to be removed from your Mac. Once that’s done, unlink your Mac from Dropbox preferences. You should see the Dropbox getting started screen. Quit Dropbox and move the app to the Trash. Remove all dropbox files from ~/Library being careful to look at the path name. Only remove things that are within a Dropbox parent folder. Look in library application support, and library preferences. Empty the Trash. Restart your Mac. Reinstall Dropbox from dropbox.com. Once reinstalled, to make things faster sync only one small folder and wait for the prompt that new Dropbox for macOS 12 is available. You should see the message within a few minutes of reinstalling Dropbox. Allow it to upgrade and migrate your files to the new location. Once that’s done you can then sync all your folders. Let your Mac index itself and the problem should be solved.
kohji
Collaborator | Level 8
Okay.
So this discussion here started in last November. So many users here have complained about the changes.
The only way available to get Dropbox work as it was previously is, to uninstall, reinstall, then “keep it from being upgraded to the version for Ventura”.
I guess Dropbox engineers will not want to fix this issue.
I (or we) just want Dropbox guys announce either of “we are aware of the issue and trying to fix it”, or “it's the new specification and you'll have to accept this behaviour”. However, after three months since this thread initially opened, there is no such announcement from Dropbox.
I think I'll have to switch from Dropbox to other service(s) very soon.
dragononamac
2 years agoCollaborator | Level 8
I recommend pCloud so far so good
If Dropbox don’t fix this I’m switching permanently (although it will be painful) but that will be after a decade of business with Dropbox across multiple accounts I will be leaving
If Dropbox don’t fix this I’m switching permanently (although it will be painful) but that will be after a decade of business with Dropbox across multiple accounts I will be leaving
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!