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Forum Discussion
Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura
After upgrading to macOS Ventura, I was prompted to upgrade to "Dropbox for macOS 12". I proceeded with that, it moved my Dropbox folder to ~/Library/CloudStorage and confirmed all was successful. No...
- That’s the same problem I had. I solved it by doing a complete clean install of dropbox. You may not need to do all of this, but to be safe, in Dropbox settings Selective Sync uncheck all of your folders and wait for them to be removed from your Mac. Once that’s done, unlink your Mac from Dropbox preferences. You should see the Dropbox getting started screen. Quit Dropbox and move the app to the Trash. Remove all dropbox files from ~/Library being careful to look at the path name. Only remove things that are within a Dropbox parent folder. Look in library application support, and library preferences. Empty the Trash. Restart your Mac. Reinstall Dropbox from dropbox.com. Once reinstalled, to make things faster sync only one small folder and wait for the prompt that new Dropbox for macOS 12 is available. You should see the message within a few minutes of reinstalling Dropbox. Allow it to upgrade and migrate your files to the new location. Once that’s done you can then sync all your folders. Let your Mac index itself and the problem should be solved.
Megan
Dropbox Staff
Dropbox StaffHi jotemel, how are you today?
I merged your post under this thread, since others had expressed the same inquiry, and I want to keep everything at the same place.
Could you clarify the Dropbox version that you have installed on your device?
Feel free to have a look at what others have suggested, and all the troubleshooting steps mentioned, and let me know how it goes.
Thank you!
My Dropbox version is v167.4.4719
I do have exactly the same version on Ventura 13.2, BUT (!!!!) I didn't update as Dropbox prompted me to do so. And I am still a happy user..Do not update. It will break your system.
- How do we downgrade and prevent auto upgrade?
I did explain it here on this thread many times. Anyway I am not sure if Dropbox team didn't change something since then. My version is the same as by other users, but Dropbox prompts me to update after I do a clean install (unlink, deinstall, download, install, sync) So I DO NOT follow it..and everything works fine as usual.
