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dsnidey's avatar
dsnidey
Helpful | Level 6
3 years ago

Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura

After upgrading to macOS Ventura, I was prompted to upgrade to "Dropbox for macOS 12". I proceeded with that, it moved my Dropbox folder to ~/Library/CloudStorage and confirmed all was successful. No...
Desktop
File access
Mac
  • dsnidey's avatar
    dsnidey
    3 years ago
    That’s the same problem I had. I solved it by doing a complete clean install of dropbox. You may not need to do all of this, but to be safe, in Dropbox settings Selective Sync uncheck all of your folders and wait for them to be removed from your Mac. Once that’s done, unlink your Mac from Dropbox preferences. You should see the Dropbox getting started screen. Quit Dropbox and move the app to the Trash. Remove all dropbox files from ~/Library being careful to look at the path name. Only remove things that are within a Dropbox parent folder. Look in library application support, and library preferences. Empty the Trash. Restart your Mac. Reinstall Dropbox from dropbox.com. Once reinstalled, to make things faster sync only one small folder and wait for the prompt that new Dropbox for macOS 12 is available. You should see the message within a few minutes of reinstalling Dropbox. Allow it to upgrade and migrate your files to the new location. Once that’s done you can then sync all your folders. Let your Mac index itself and the problem should be solved.
jotemel's avatar
jotemel
New member | Level 2
2 years ago

Hi, I have a problem with Dropbox app on MAC - M1 - after typing desired file in Spotlight it shows me the desired file name but with Finder icon next to it, instead of icon for pdf or doc file, when I click on file to open it, nothing happens. To view the file I need to go to "Search in Finder" then I can access them. I cant go directly from Spotlight and open a file. Tried to run Mac in safe mode and there is no problem with spotlight then, uninistaled the dropbox and all was fine.  My OS is Ventura 13.2

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi jotemel, how are you today?

     

    I merged your post under this thread, since others had expressed the same inquiry, and I want to keep everything at the same place.

     

    Could you clarify the Dropbox version that you have installed on your device? 

     

    Feel free to have a look at what others have suggested, and all the troubleshooting steps mentioned, and let me know how it goes. 

     

    Thank you!

    • jotemel's avatar
      jotemel
      New member | Level 2
      2 years ago

      My Dropbox version is v167.4.4719

      • minpi's avatar
        minpi
        Experienced | Level 11
        2 years ago

         I do have exactly the same version on Ventura 13.2, BUT (!!!!) I didn't update as Dropbox prompted me to do so. And I am still a happy user..Do not update. It will break your system.

         

         

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