You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

dsnidey's avatar
dsnidey
Helpful | Level 6
3 years ago

Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura

After upgrading to macOS Ventura, I was prompted to upgrade to "Dropbox for macOS 12". I proceeded with that, it moved my Dropbox folder to ~/Library/CloudStorage and confirmed all was successful. No...
Desktop
File access
Mac
  • dsnidey's avatar
    dsnidey
    3 years ago
    That’s the same problem I had. I solved it by doing a complete clean install of dropbox. You may not need to do all of this, but to be safe, in Dropbox settings Selective Sync uncheck all of your folders and wait for them to be removed from your Mac. Once that’s done, unlink your Mac from Dropbox preferences. You should see the Dropbox getting started screen. Quit Dropbox and move the app to the Trash. Remove all dropbox files from ~/Library being careful to look at the path name. Only remove things that are within a Dropbox parent folder. Look in library application support, and library preferences. Empty the Trash. Restart your Mac. Reinstall Dropbox from dropbox.com. Once reinstalled, to make things faster sync only one small folder and wait for the prompt that new Dropbox for macOS 12 is available. You should see the message within a few minutes of reinstalling Dropbox. Allow it to upgrade and migrate your files to the new location. Once that’s done you can then sync all your folders. Let your Mac index itself and the problem should be solved.
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hi kotobato, sorry to hear you're having issues with this. 

 

Could you let us know if you've tried re-indexing Spotlight as outlined here? 

 

Note that the help article mentions the Documents folder, but you need to use the Dropbox folder instead.

 

Let us know how of any updates!

kotobato's avatar
kotobato
Helpful | Level 5
2 years ago

After all, re-indexing Spotlight doesn’t work.

And I found this.  What a terrible change :’(

 

Expected changes with Dropbox for macOS - Dropbox Help

“Searching through Finder won’t find all content in your Dropbox folder.

- Only file names will display in these search results, not the file contents.”

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey everyone. If you're still having an issue with this, can we reach out to you via email, so we can investigate?

     

    Please let us know!

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