You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

tomlivings's avatar
tomlivings
Explorer | Level 3
2 years ago

Saving files on local server, permissions issues? Delete issues? Weird behaviour?

Setup: Our office has a server. A physical one, on our local network. We have users on machines on our local network. We have 3 remote fulltime staff. Our office server is the only machine on...
Desktop
dropbox business
Error Messages
Third Party Integrations
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey tomlivings, thanks for reaching out to our Community.

 

Generally, hosting Dropbox on a server is not something we support, but let's see what we can find out about this.

 

Can you replicate the issue on a different computer with an operating system listed as supported here?

 

Is Dropbox running as a service on your server or was it installed as a regular application?

 

Any additional info you can give us about your setup, would also be appreciated.

 

Thanks.

tomlivings's avatar
tomlivings
Explorer | Level 3
2 years ago

hmmm, not sure what additional info I can give. 

The workstations on the network are all W11 and the server is W10. All pro. 

All workstations log onto the server using the same logon and password. Can that cause a problem? I dont really want to put a bunch of user profiles on the server. 

All software and OS's are licensed and legit. All updates are auto to be current. 

All machines have 2 ip addresses on separate NICs. One for internet (auto-ip to hook into the 1gig broader office network on 10.0.0.xxx), the other is our local network on fixed ip's (10.0.1.xxx) for our local 10gig network for the studio. 

Our internet is not very reliable, has many 'mini-outages'. Not sure if that can cause issues?

Was a great system up to two months ago... 

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Thanks for the update here, Tom.

     

    Can you also confirm that there aren't multiple profiles accessing and/or editing the same files at the same time while logged into the app?

    • tomlivings's avatar
      tomlivings
      Explorer | Level 3
      2 years ago

      Confirmed, we see this problem when one user is saving one file and no-one else is. 

       

       

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Were you running the Dropbox desktop app as a service on your Server or was it installed as a regular app tomlivings ?

         

        Also, if you'd like to find out more information on how to migrate the content of a server to Dropbox and suggestions to improve the efficacy of the process, visit this help center article. 

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