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Forum Discussion
justmeinNJ
3 years agoHelpful | Level 6
Request regarding MacOS X 10.10 (Yosemite) & 10.11 (El Capitan)
I just received a notice that dropbox will cease support for OS 10.10 and 10.11.
The notice, giving it the most leeway i can, indicated that i should consider upgrading my OS or use a web brows...
- 3 years ago
Hi justmeinNJ & Chern - thanks for dropping by our Community to share your feedback on this.
As you probably know, as of October 17th 2022, the Dropbox desktop app will no longer work on any Mac device running OS X 10.11 or older.
If you do not wish to or cannot update your operating system, all your files will still be available through other compatible computers with supported operating systems, through supported mobile devices, and on the Dropbox website. However, on October 17th, 2022, devices running Mac OS X 10.11 or older will no longer be able to log in and access content through the Dropbox desktop app.
Kindly note that we regularly release new versions of the Dropbox desktop app with additional features, better performance, and security enhancements and these are not always compatible with older systems.
Apple stopped providing security updates to OS X 10.10 and OS X 10.11 in 2017 and 2018 respectively.
We are ending our support of the Dropbox desktop app for these operating systems to keep our product offerings in-line.
Let me know if you have anything else to add or ask.
Chern
Helpful | Level 6
Here's an idea that your most loyal and long standing Dropbox users will appreciate - KEEP SUPPORTING MacOS 10.10 and 10.11!!
I have a small publishing house and we rely on tried and tested, long lived software to collaborate with other fellow creatives to work together.
We are running on 10.11 El Capitan because it works well with our graphic and publishing softwares. One key collaborative ingredient is Dropbox native sync. (Instead of web based)
To give less than 1 month notice and forcing us to upgrade all our Mac OS on the most reliable, Pre- 2016 intel based macs, is utterly terrible. It is also highly unreasonable.
You are forcing us to do massive upgrades to our other software should we move up to 10.12 and beyond, and our software do not work with the newer OS.
Please, for the love of computing, continue supporting 10.10 and 10.11.
I have a small publishing house and we rely on tried and tested, long lived software to collaborate with other fellow creatives to work together.
We are running on 10.11 El Capitan because it works well with our graphic and publishing softwares. One key collaborative ingredient is Dropbox native sync. (Instead of web based)
To give less than 1 month notice and forcing us to upgrade all our Mac OS on the most reliable, Pre- 2016 intel based macs, is utterly terrible. It is also highly unreasonable.
You are forcing us to do massive upgrades to our other software should we move up to 10.12 and beyond, and our software do not work with the newer OS.
Please, for the love of computing, continue supporting 10.10 and 10.11.
eblake
3 years agoNew member | Level 2
I have a 2009 vintage iMac, running OS X El Capitan Version 10.11.6. It can not be upgraded to any other OS! Please continue supporting the older system!
- justmeinNJ3 years agoHelpful | Level 6
Right. This is the crux of the issue. Due to processor differences, most 2008/9 vintage macs will not ruin anything past 10.11. This really ought to be delayed at least 2 more years. A solution is beyond any of our ability --- except dropbox who simply don't want to do regression testing.
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