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Forum Discussion
justmeinNJ
3 years agoHelpful | Level 6
Request regarding MacOS X 10.10 (Yosemite) & 10.11 (El Capitan)
I just received a notice that dropbox will cease support for OS 10.10 and 10.11.
The notice, giving it the most leeway i can, indicated that i should consider upgrading my OS or use a web brows...
- 3 years ago
Hi justmeinNJ & Chern - thanks for dropping by our Community to share your feedback on this.
As you probably know, as of October 17th 2022, the Dropbox desktop app will no longer work on any Mac device running OS X 10.11 or older.
If you do not wish to or cannot update your operating system, all your files will still be available through other compatible computers with supported operating systems, through supported mobile devices, and on the Dropbox website. However, on October 17th, 2022, devices running Mac OS X 10.11 or older will no longer be able to log in and access content through the Dropbox desktop app.
Kindly note that we regularly release new versions of the Dropbox desktop app with additional features, better performance, and security enhancements and these are not always compatible with older systems.
Apple stopped providing security updates to OS X 10.10 and OS X 10.11 in 2017 and 2018 respectively.
We are ending our support of the Dropbox desktop app for these operating systems to keep our product offerings in-line.
Let me know if you have anything else to add or ask.
Walter
Dropbox Staff
Hi justmeinNJ & Chern - thanks for dropping by our Community to share your feedback on this.
As you probably know, as of October 17th 2022, the Dropbox desktop app will no longer work on any Mac device running OS X 10.11 or older.
If you do not wish to or cannot update your operating system, all your files will still be available through other compatible computers with supported operating systems, through supported mobile devices, and on the Dropbox website. However, on October 17th, 2022, devices running Mac OS X 10.11 or older will no longer be able to log in and access content through the Dropbox desktop app.
Kindly note that we regularly release new versions of the Dropbox desktop app with additional features, better performance, and security enhancements and these are not always compatible with older systems.
Apple stopped providing security updates to OS X 10.10 and OS X 10.11 in 2017 and 2018 respectively.
We are ending our support of the Dropbox desktop app for these operating systems to keep our product offerings in-line.
Let me know if you have anything else to add or ask.
Chern
3 years agoHelpful | Level 6
Ok. You've made your stand, gave a standard response, and I will make mine.
My standard response will be to leave Dropbox.
Thank you for the decade of good service. Obviously wasn't a good enough customer for you to consider retaining.
My standard response will be to leave Dropbox.
Thank you for the decade of good service. Obviously wasn't a good enough customer for you to consider retaining.
- TGVW3 years agoHelpful | Level 6
Same here: loved, used, and paid Dropbox for years.
I have some apps on 4 Macs running which require Mac OS 10.10.
I could live with limitations (or "use at your own risk") with Dropbox, but if they stop supporting Mac OS 10.10, I have to leave and look for something else.
Any suggestions for alternatives to Dropbox? Does not have to be a free app; I'm happy to pay.
Thanks- Chern3 years agoHelpful | Level 6I've been with Dropbox since 2011 (I have the exact date still fresh in my memory.) Dropbox is great, no doubt, I was subscribing it on and off as my usage increased with the team.
Just paid for pCloud, they have 500gb for a lifetime fee of 175usd. And support down to 10.9.
My migration of data will complete in about a day or so... TGVW. I wish you and everyone on the same boat, all the best in looking for the right service...
C.- TGVW3 years agoHelpful | Level 6
Thanks Chern ! Yes Dropbox is (was) great and I was happy to pay the 120 $.
But for me (and looks like for others too), support for Mac OS 10.10 or 10.11 is essential.
Just checked pCloud -> Looks exactly like what I need!
So if Dropbox does not change its path and won´t support Mac OS 10.10, I will switch to pCloud.
- rpowerstx3 years agoNew member | Level 2
Legacy systems are hard to support. Move on.
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