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Forum Discussion
Refreshing screen on Excel and Word - Windows 7
I recently started having a problem with Excel where frequent screen refresh (about every 4 seconds) was interfering with work. The same thing was happening in Word.
After many hours of troubleshoo...
Hi all,
Many apologies as always for any delay in responding. We have some great engineers working on the Dropbox badge and one of them put together a fix that is included in this version:
Apologies for any inconvenience caused here. We're always keeping our eye out here, so as soon as we saw your reports, and the threads start to flair, we started investigating. The result of the investigation is a fix that is included in the above version.
Many thanks all for your participation here in the community, you help us make a better product.
Keep the ideas coming and keep highlighting anything you spot.
Ross S.
I am not sure the category I selected is the correct one or not. I am not a power Drobox user and I have never used this forum before.
Our company recently started deploying Office365 which is using Office 2016.
I have a personal dropbox account, not a corporate one.
I started noticing that when I am using Office Suite Programs (WORD, EXCEL, POWERPOINT, etc.) that "something" was stealing the focus. By that I mean, if I had a cell selected in EXCEL and RIGHT CLICKED to select an option, suddenly the context menu closed. I looked more closeliy and noticed that the "box" around and excel cell, was "flashing" every2 second or so. That seemed to go along with the "focus stealing" activity.
I started closing appications one at a time and when I closed DROPBOX, it stopped.
I have removed all references to DROPBOX within OFFICE and removed all addons to use DROPBOX.
I would like to keep DROPBOX running in the background without it stealing the focus from OFFICE SUITE programs, but the constant stealing the focus, makes using the applications almost useless.
For not I have to CLOSE DROPBOX when using OFFICE365 programs and then start it again when I am not using OFFICE.
Has anyone else seen this and is there a solution?
Thank you!
I also have 3 users with this issue. All running either Office 2013 or Office 2016 on Windows 7. Disabling dropbox at startup or killing it fixed thier issues.
Me too - glad I'm not alone. Started on the 11th August.
I have Win 7 with Office 365 version of Office 2016 and DB 32.4.23
Have reinstalled Office & DB and, like the other poster, found it was DB causing the issue.
