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Forum Discussion
KJN
8 years agoExplorer | Level 4
Why is there so much data usage?
I had in one day (on a day that I didn't use Dropbox) 2.11GB data useage attributed to dropbox. Since then I have used data saver to stop background data useage and this is the first day Dropbox has ...
- 8 years ago
Hi again,
Thanks for the additional info.
Please keep in mind that Dropbox constantly checks for update's on files as syncing is one of our main features. So, what may have happened is that the packages being sent from the app, due to the mobile data not being as steady as a wi-fi connection, were sent/received more times than usual because of failed attempts.
Hope this sheds some light into things.
Happy Holidays!
Maple
Dropbox Staff
Hi KJN,
This is very puzzling. I'm not seeing anything that could use that much data. If you see it again, please let me know.
When you check data usage can you also check how much storage the Dropbox app is using on your phone? If we see it grow the same amount as data used we can narrow it down to data that's being cached on disk (i.e. file contents).
This is very puzzling. I'm not seeing anything that could use that much data. If you see it again, please let me know.
When you check data usage can you also check how much storage the Dropbox app is using on your phone? If we see it grow the same amount as data used we can narrow it down to data that's being cached on disk (i.e. file contents).
KJN
7 years agoExplorer | Level 4
Thanks and will do!
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