You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

jamainaz's avatar
jamainaz
Explorer | Level 3
2 years ago

Issues with adding a second account to my desktop

I installed the Dropbox app on a new laptop and logged into my business account, which now shows up in file explorer.  I stopped midstream and planned to go back later to add my personal account, but...
Desktop
Install
Setting up the apps
Windows
  • Jay's avatar
    Jay
    2 years ago

    Okay, none of these would open the app itself. This article should show you where to click.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Okay, none of these would open the app itself. This article should show you where to click.

jamainaz's avatar
jamainaz
Explorer | Level 3
2 years ago

Thanks so much!  The icon was hidden so I had to go find it.  I signed in under preferences and now I can access my personal Dropbox via file explorer.  Many thanks.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    No worries, glad to have helped out.

     

    Enjoy your week!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!