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Forum Discussion

fooost's avatar
fooost
Explorer | Level 3
6 months ago

I keep being asked for my Mac password every time I rename/move files on Dropbox

I know there has been a couple of other incidents like this. But I dont want to reinstall Dropbox to be honest. So just like the subject say: Mac Finder asks for password each time I rename a f...
Desktop
Mac
Notifications
  • Hannah's avatar
    Hannah
    6 months ago

    Thanks for the update, fooost.

     

    Did you reinstall the app after all? And if so, did it help?

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Thanks for the additional information fooost - much appreciated. 

 

Can you please clarify if you installed the desktop app with admin privileges in the first place giving it full access as outlined here? 

fooost's avatar
fooost
Explorer | Level 3
6 months ago

Hi Walter. Yes, both. I will just have to reinstall I guess. Just a weird bug?

  • fooost's avatar
    fooost
    Explorer | Level 3
    6 months ago

    Now that I think about it. I think it might have started after I clicked 'Send and track' tryout for 30 days..

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      Thanks for the additional info there fooost 

       

      Let us know if this persists after reinstalling the app. 

      • fooost's avatar
        fooost
        Explorer | Level 3
        6 months ago

        Hi Walter,

         

        Still trying some stuff. So when I drop and drag a folder to my desktop, it just works. After I was trying to delete the map from dropbox (via Finder). So I can drag the desktop folder back towards Dropbox and it would work again (since new things just works, its only the old maps/items that doesnt work). But I can even delete the map, also not when entering my password. It says: 

        And believe me, I 'downloaded' the map. Its green.

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