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Forum Discussion
dropbox system extension not showing up
Hi there, I just installed dropbox on a brand new MacBook. I'd like to activate SmartSync. The setupwizard ist opening my system-preferences/security/ and wants me to accept the system extension....
Thanks for your suggestions. It seems that the dropbox-version provided by homebrew/cask is some kind of developement build with a broken kernel extensions...
So I solved the problem with complete removing my dropbox installation and re-install it using the "official" client downloaded via dropbox.com
:/
Michael
Hmm, maybe I did not express my problem understandable.
I know how smartsync works, but when I try to activate smartsync, I am prompted to activate the kernel-extension in the macos system settings. But I cannot activate the kernel-extension, because it's not shown in the settings as it should be according the dropbox-guide...
I apologise I did not understand you , its not your fault
Have you tried the following ?
Maybe you unintentionally blocked the kernel extension installation process ?
If that is the case you can easily allow Dropbox access:
- Click the dropbox icon in the system tray or menu bar.
- Click the gear icon.
- Click Preferences.
- Click Enable Smart Sync.
- If needed, click the lock icon and sign in to your computer.
- Click Privacy.
- Under Allow the apps below to control your computer, check the box beside the Dropbox icon.
Thanks for your suggestions. It seems that the dropbox-version provided by homebrew/cask is some kind of developement build with a broken kernel extensions...
So I solved the problem with complete removing my dropbox installation and re-install it using the "official" client downloaded via dropbox.com
:/
Michael
The problem is that whether or not you follow below we never see anything in Security & Privacy » General screen of System Preferences and Dropbox continues to tell us we need to turn it on.
What does this have to do with homebrew?!
- Rich
Super User II
jcourtneycozero wrote:
What does this have to do with homebrew?!
The version of Dropbox that Michael S.100 was using came from Homebrew-Cask, and was not an official Dropbox installer. When Michael used the officiall installer, downloaded from the Dropbox website, the problem was solved. This means that the issue he had likely isn't with Dropbox, but with the unofficial version/installer that he originally used.
Ah thanks, I evidently overlooked that in the original posting, my apologies - particularly when https://www.dropboxforum.com/t5/Installation-and-desktop-app/Os-X-10-13-High-Sierra-amp-Smart-Sync/m-p/265094#M49162 this long running thread shows the smart sync issue doesn't appear to be isolated to brew install versions :(
I click on the allow button and nothing happens
