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Forum Discussion
Anna R.5
3 years agoHelpful | Level 6
Dropbox support for macOS 12.3
So I'm referring to https://help.dropbox.com/installs-integrations/desktop/macos-12-monterey-support
Does this mean it will be 100% safe to upgrade to macOS 12.3 as long as I keep Smart sync to Loc...
- 3 years ago
You can never ever say its 100% safe - simply because you'd be using a Beta OS and also a Beta version of Dropbox. However, it should work well, but, be cautious of the fact it is beta at all levels.
I know previously at last minute notice Apple have changed how stuff worked in beta versions meaning stuff which used to work no longer did when updated to the next release so thats also something to be aware of.
Jay
Dropbox Staff
Hi everyone,
In case you have not seen the update on the availability of full support for macOS 12.5 and higher, we’re continuing to expand our rollout through May 2023, and anyone interested in receiving this updated experience earlier can join our beta now.
When you’re eligible, you’ll receive a notification from the Dropbox icon in your menu bar. In most cases, you can expect to receive the updated version of Dropbox for macOS by the end of May 2023.
Here’s how you can join our beta:
- Basic, Plus, Professional, and Family plan customers: Turn on early releases and keep an eye out for a notification to opt-in
- Standard, Advanced, Enterprise, and Education customers: Contact your Account Team or Customer Support for more information
The updated experience is more integrated with macOS and comes with some changes that are consistent with macOS requirements. For more information, please visit our Help Center.
Thank you.
Pokapix
3 years agoHelpful | Level 6
It took you ages to respond to your customers and now we're getting basically a worse service as a result for the same price (until inflation hits it), the change log list is not a nice read!
https://help.dropbox.com/installs/macos-support-for-expected-changes
So you're promising users with more than 300k files worse sync speed, no lan sync solution and the list goes on...
- nicetriangle3 years agoHelpful | Level 6
As I understand it, it's not even possible on the dropbox app or website to tell how many files you have in your dropbox account. I've been through multiple forum posts about it and it's not something you can even do unless every single file is synced locally to your computer and you then do it with your system's file browser. Part of why I even have Dropbox is so I can offload files I can't fit on a local drive. Especially older archive material I don't need on a regular basis. So like how in world are we even able to know whether we have 300k files?
Further, it looks like the only way to tell if we can get the dropbox version that supposedly fully supports selective sync is updating to the version of MacOS that breaks said feature on the older version of Dropbox. And now you're telling us rollout will not be fully complete until May (and let's acknowledge how many times you've lied about timelines at this point so I'll be taking that with a huge grain of salt if you don't mind).
So basically I can wait until whenever it's fully clear (May of 2023? MAYBE!) that support for this has been rolled out to everyone and continue to use an outdated version of MacOS until that time or I can upgrade MacOS now and likely have the feature broken until you guys get your act together.
This company is ridiculous.
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