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Forum Discussion
Dropbox support for macOS 12.3
So I'm referring to https://help.dropbox.com/installs-integrations/desktop/macos-12-monterey-support
Does this mean it will be 100% safe to upgrade to macOS 12.3 as long as I keep Smart sync to Loc...
You can never ever say its 100% safe - simply because you'd be using a Beta OS and also a Beta version of Dropbox. However, it should work well, but, be cautious of the fact it is beta at all levels.
I know previously at last minute notice Apple have changed how stuff worked in beta versions meaning stuff which used to work no longer did when updated to the next release so thats also something to be aware of.
You might try a chat at
https://www.dropbox.com/support
When I had lots of questions I was connected to someone (real person) almost immediately who helped me understand and stayed as long as it took.
Hope this helps!
cbonargent Thanks for your worry, but I pass. I'm tired of this.
This is just... wow...
Beyond belief.
I have been in contact with a very senior macOS developer, not related to Apple nor Dropbox, and he says that implement the cloud the way Apple has defined is not easy, and he adds that there isn't any company that is doing it as Apple documentation says, because they don't want by any reason or simply they don't know how to do it. Said that, I really doubt Dropbox still has some macOS seniors developers anymore, and that is the most important problem.
I got notified to activate the new on-demand or whatever it is called, I enabled it and caos started. Once it finished to do it job, not any document opened anymore from finder with double click, not only the ones inside Dropbox folder but ANY other document did. It seems Dropbox app takes control to open absolutely all document types and then it fails to redirect to the desired application, you can see it right clicking and seeing how all files are linked to Dropbox.
And worse than that, Dropbox remains "searching for changes" forever, plus very slow in download under demand, and confusing iconology...
- Jay
Dropbox Staff
Hi everyone,In case you have not seen the update on the availability of full support for macOS 12.5 and higher, we’re continuing to expand our rollout through May 2023, and anyone interested in receiving this updated experience earlier can join our beta now.When you’re eligible, you’ll receive a notification from the Dropbox icon in your menu bar. In most cases, you can expect to receive the updated version of Dropbox for macOS by the end of May 2023.Here’s how you can join our beta:- Basic, Plus, Professional, and Family plan customers: Turn on early releases and keep an eye out for a notification to opt-in
- Standard, Advanced, Enterprise, and Education customers: Contact your Account Team or Customer Support for more information
The updated experience is more integrated with macOS and comes with some changes that are consistent with macOS requirements. For more information, please visit our Help Center.
Thank you. Quite interesting the limit on 300K files. You offer 2TB, but can't have more than 300K or you will have issues.
Now I understand my issues with the "new way" and my near 1 million files.
It took you ages to respond to your customers and now we're getting basically a worse service as a result for the same price (until inflation hits it), the change log list is not a nice read!
https://help.dropbox.com/installs/macos-support-for-expected-changes
So you're promising users with more than 300k files worse sync speed, no lan sync solution and the list goes on...As I understand it, it's not even possible on the dropbox app or website to tell how many files you have in your dropbox account. I've been through multiple forum posts about it and it's not something you can even do unless every single file is synced locally to your computer and you then do it with your system's file browser. Part of why I even have Dropbox is so I can offload files I can't fit on a local drive. Especially older archive material I don't need on a regular basis. So like how in world are we even able to know whether we have 300k files?
Further, it looks like the only way to tell if we can get the dropbox version that supposedly fully supports selective sync is updating to the version of MacOS that breaks said feature on the older version of Dropbox. And now you're telling us rollout will not be fully complete until May (and let's acknowledge how many times you've lied about timelines at this point so I'll be taking that with a huge grain of salt if you don't mind).
So basically I can wait until whenever it's fully clear (May of 2023? MAYBE!) that support for this has been rolled out to everyone and continue to use an outdated version of MacOS until that time or I can upgrade MacOS now and likely have the feature broken until you guys get your act together.
This company is ridiculous.
Why is this thread marked as solved?
Dropbox on MacOS 12.3 + isn't a viable solution for any business right now.em7yn I have to agree. I'm using the version v168.4.4802 with OS 12.6.2 and it's a mess. There seems to be difficult or no access to third-party apps. So I guess it is just backing up my files, nothing more.
Has anyone moved on the the new, latest version Dropbox with OS 13 ?
There seem to be even more problems:https://help.dropbox.com/installs/macos-support-for-expected-changes
When I read that, I decided to wait—again! So I don't know if it is worse or not.
Thanks all for any feedback!
The "old" Dropbox is working just fine on my M1 Air and M1 Minis on 13.2.1 - My 10.15.7 Mac Pro has Dropbox on an external drive.
Does anyone know when I'll *HAVE* to update? Can I ignore the notification forever since sync is fine across all platforms (including Windows)?
I've forgotten more than Dropbox seems to know about "fixing what isn't broken."
I would prefer not to go through the whole rigamarole of moving my large Dropbox folder (with many subfolders) into ~/Library/whatever... Can I get away with neglecting the update? I'm running the latest Ventura, on Apple Silicon and everything is fine. My only use for Dropbox is sync-ing my two computers (and phone) with a small folder dedicated to sharing with my wife.
