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Forum Discussion
dropbox hangs on "starting..." in Manjaro and in Fedora 38
currently on Fedora 38, using dropbox installed from Fedora 38 RPM at https://linux.dropbox.com/fedora/38/x86_64/ Observed behavior: Dropbox hangs on "starting"' Theory: there is something in my Dr...
I got some help from support. The key piece was to run "chattr -R -i ~/Dropbox" which revealed the problem files. I had created symbolic links from my dotfile settings in .config, .themes, and .local and placed the actual files in dropbox folders so that some of my settings would get backed up to dropbox. One of the applications put unchangeable files in dropbox and that is what caused the problems. Since I reinstalled fresh, once I was able to find the problem files via chattr and move them out of Dropbox, syncing resumed and is now fixed.
I've been going back-n-forth with support for a week without resolution. I was instructed to attempt the "Advanced Reinstall" process documented here: https://help.dropbox.com/installs/advanced-reinstall and I'm still experiencing what appears to be the exact same issue that you reported: "dropbox status" reports "Starting..." and running "dropbox stop && dropbox start" outputs text mentioning "load fq extension" and finishes with "Dropbox isn't running!"
One noteable difference is that I'm running Fedora 40.
If the chattr or the or the max handles doesn't work, try support--they were quick and sorted things out for me.
- Sadly, I’ve been going back and forth with Support for a week. They appear to be following the same script with me but taking 24 hours or more to provide the next step.
I’m a long time Dropbox customer and like the product but sadly, like for all such services, their support is declining. Thanks Walter. Ticket # 23655183
- Thanks Walter but Здравко got me going!
