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UR1ofTHEM's avatar
UR1ofTHEM
Helpful | Level 5
7 years ago

Dropbox conflicting with Anti virus (Norton/Sophos)

Norton Firewall Alert: "Dropbox 49.4.69 does not have a valid digital signature."   Can someone please help with this? I don't understand what's going on.
Error Messages
Security
Setting up the apps
sync
  • Lucio's avatar
    Lucio
    7 years ago

    Users that reported this issue through support tickets have mentioned that after reinstalling the latest versions of their antivirus, as well as the Dropbox desktop application, the message doesn't appear anymore and the issue is resolved.

     

    Please try with this and let us know if it's not the case for you. Please also let us know what are the versions you're using.

     

    Thanks!

pjw73nh's avatar
pjw73nh
New member | Level 2

For what it's worth, I submitted this file to VIRUSTOTAL.COM and it came back clean.

 

No engines detected this file
SHA-256 803c20e7423bcea5b6961ae760a31ecbfb6144c5c2016bc60daafae9b86392d7
File name DropboxClient_49.4.69.exe
File size 108.93 MB
Last analysis 2018-05-15 19:59:25 UTC
 
UR1ofTHEM's avatar
UR1ofTHEM
Helpful | Level 5
7 years ago
pjw73nh wrote:

For what it's worth, I submitted this file to VIRUSTOTAL.COM and it came back clean.

 

No engines detected this file
SHA-256 803c20e7423bcea5b6961ae760a31ecbfb6144c5c2016bc60daafae9b86392d7
File name DropboxClient_49.4.69.exe
File size 108.93 MB
Last analysis 2018-05-15 19:59:25 UTC
 


Thanks for this help.

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